We promise to be your trusted partner for technology by delivering the advice, service and convenience you deserve – all at competitive prices. If you are not fully satisfied with your purchase, let us help you with a replacement, return or repair.
You can return or exchange almost everything within 15 days for a full refund. Simply bring your item(s) to us with all contents and packaging, proof of purchase and ID, and we will process your return or exchange.
If you are not already a member, please consider joining our My goRetail program. It is easy and free. You will not only enjoy points from your goRetail purchases, but as your points add up, you can reach Elite and Elite Plus status, and receive an extended returns and exchanges period of 30 or 45 days, respectively, instead of 15 days, on most purchases.
You can return or exchange mobile phones and other carrier connectable devices within 14 days for a full refund. This return period also applies if you are a My goRetail Elite or Elite Plus member.